Grid Modernization
How public power can promote a forward-looking approach to load growth during times of change and uncertainty.
Energy Storage
The California Public Utilities Commission on Jan. 27 unveiled action to enhance the safety of battery energy storage facilities and their related emergency response plans.
Community Engagement
In a recent interview with APPA, Karen Kelley, Chief Operations Officer at Oregon public power utility Eugene Water and Electric Board, discusses how EWEB is proactively working to improve water resiliency.
Reliability
The American Public Power Association and the National Rural Electric Cooperative Association are voicing concerns about the potential negative effects on the reliability of the country’s electric grid resulting from a proposed rule by the U.S. Environmental Protection Agency to address the 2015 8-hour ozone national ambient air quality standards.
Customer Service
Utilities face several challenges as they address an increasing number of outages. About 83% of major U.S. power outages between 2000 and 2021 were driven by weather-related events, according to Climate Central. As customers grapple with these rising power interruptions, 65% report that they’re frustrated with utilities’ impersonal communications. However, utilities can now address this communications challenge by taking advantage of AI. Rather than simply reacting to outages as they happen, power providers can embrace intelligent, customized, and proactive messaging that humanizes these crises for their customers.
Customer Service
Utilities face several challenges as they address an increasing number of outages. About 83% of major U.S. power outages between 2000 and 2021 were driven by weather-related events, according to Climate Central. As customers grapple with these rising power interruptions, 65% report that they’re frustrated with utilities’ impersonal communications. However, utilities can now address this communications challenge by taking advantage of AI. Rather than simply reacting to outages as they happen, power providers can embrace intelligent, customized, and proactive messaging that humanizes these crises for their customers.
Customer Service
Open configuration options SPONSORED ADVERTISING FEATURE Utilities face several challenges as they address an increasing number of outages. About 83% of major U.S. power outages between 2000 and 2021 were driven by weather-related events, according to Climate Central. As customers grapple with these
Customer Service
Utilities face several challenges as they address an increasing number of outages. As customers grapple with these rising power interruptions, 65% report that they’re frustrated with utilities’ impersonal communications. However, utilities can now address this communications challenge by taking advantage of AI. Rather than simply reacting to outages as they happen, power providers can embrace intelligent, customized, and proactive messaging that humanizes these crises for their customers.
Generation
Texas Gov. Greg Abbott on Aug. 4 announced the second Texas Energy Fund (TEF) loan agreement will fund a 456 megawatt natural gas power plant in Houston.
Distributed Energy Resources
Massachusetts and Rhode Island announced on Sept. 6 the selection of 2,878 megawatts of offshore wind in the first coordinated procurement of its kind.