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The following is a transcript of the Dec. 1, 2025, episode of Public Power Now. Learn more about subscribing to Public Power Now at Publicpower.org/Podcasts. Some quotes may have been edited for clarity. Paul Ciampoli Welcome to the latest episode of Public Power Now. I'm Paul Ciampoli, APPA's News

January 31, 2026

Grid Modernization

Illinois Public Power Community Deploys AI for Advanced Grid Management

Naperville, Illinois’ public power utility is using artificial intelligence to improve services and forecast electricity load growth.

July 29, 2025

The Operational Excellence Behind Customer Satisfaction

How does strong operational discipline lead to exceptional customer experiences? Shrewsbury Electric & Cable Operations recently earned a Gold Public Power Customer Satisfaction Award, with approval ratings above 95% across key areas like reliability, outage response, communication, and innovation...

June 30, 2026

WESCO

Wesco works with utilities to build smarter, stronger, and more connected communities. As a trusted partner to Investor-Owned Utilities, Public Power companies, and contractors, we deliver tailored solutions that support every stage of the utility operation—from power generation and transmission to...

Irby

Irby is setting out with a new vision: to change the role of the utility distributor from that of a bid-based provider of utility products to that of a high-value partner, providing total utility solutions. An Irby Utility relationship is all about giving customers the greatest long-term value. We...