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Customer Service
College Station Utilities, which serves College Station community members, has seen higher customer satisfaction since implementing text messaging. Customers benefit from the utility’s communication about outages, both planned and unplanned, through TextPower, an ARCOS company that provides mission-critical communications via text.
towers at dusk
Reliability
California public power utility Imperial Irrigation District is prepared and equipped to meet the expected energy demand for this summer, it said on June 3.
transmission lines
Reliability
Missouri public power utility Rolla Municipal Utilities has been awarded a $500,305 grant from the Missouri Public Utility Alliance.
transmission towers
Electricity Markets
Hitachi and Southwest Power Pool on June 5 announced a strategic partnership that they said will produce an integrated artificial intelligence-based solution that accelerates generator interconnection by reducing study analysis times by 80% while also informing faster, higher-quality decision-making by generator interconnection customers.
giving
Community Engagement
Officials from public power utilities across the U.S. on June 6 participated in the 16th year of the Public Power Day of Giving in New Orleans, La., which is the site for this year’s APPA National Conference. The Day of Giving was founded by APPA in 2008, in New Orleans, after Hurricane Katrina.
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Customer Service
College Station Utilities, which serves College Station community members, has seen higher customer satisfaction since implementing text messaging. Customers benefit from the utility’s communication about outages, both planned and unplanned, through TextPower, an ARCOS company that provides mission-critical communications via text.
transmission towers
Electricity Markets
Data center load growth is the primary reason for recent and expected capacity market conditions in the PJM Interconnection, including total forecast load growth, the tight supply and demand balance, and high prices, PJM’s market monitor said in a recent report.
bonds
Bonds and Financing
California public power utility Sacramento Municipal Utility District successfully launched the first Green Commercial Paper notes issued by any U.S. municipal electric utility, it said on June 6.
town
Energy Efficiency
Michigan public power utility Traverse City Light & Power announced the start of a new Energy Coaching Program pilot, designed to help customers optimize their energy efficiency and reduce their monthly energy bills.
congress at night
Reliability
The House Energy & Commerce Committee’s Subcommittee on Energy on June 5 held a markup to consider thirteen bills. One of the bills passed by the subcommittee was the Reliable Power Act, which is supported by the American Public Power Association.