This is the summary report of the seventh survey of public power’s communications organization, resources, and practices that APPA has conducted since 1987.
Topics covered include how public communications departments are structured, what gets covered in communications budgets, what types of content communicators produce, and what responsibilities utility communicators have.
The report is meant to help guide utilities that want to evaluate how their communications functions are organized in relation to other utilities. However, it should be recognized that it is difficult to compare public power communication organizations due to public power’s nature as a local government service, with personnel and resources often shared across city departments. In addition, the findings from the utilities included in this survey may not necessarily be projected across public power systems.
Download the guide (member only)