Tennessee’s Cleveland Utilities in March announced the completion of its fiber network construction, marking a major milestone in delivering high-speed, reliable internet service to the Cleveland, Tenn., community. 

With this achievement, 100% of Cleveland Utilities electric customers now have access to CU Fiber Internet.

“This expansion represents a significant investment in the community, providing residents and businesses with the area’s only 100% fiber-to-the-premise network, backed by local customer service. CU Fiber Internet also offers straightforward, transparent, customer-friendly service with no contracts, no data caps, symmetrical upload and download speeds, and no late fees or penalties,” it said.

The only exception to current service availability is for certain multi-tenant dwellings, such as apartment complexes and similar properties. In these cases, Cleveland Utilities must first obtain permission from property owners.

Additionally, specialized engineering work is required for CU internet service delivery within these type properties. CU is actively working with property owners to get fiber service to multi-tenant dwellings as quickly as possible.

“We are incredibly grateful for the overwhelming support and positive feedback from our customers throughout this project,” said Tim Henderson, Cleveland Utilities President/CEO. “This milestone would not have been possible without the trust and support of our local leaders and entire community.”