Eighteen individuals have completed the APPA Academy’s Key Accounts Certificate Program in the past year.
The graduates were honored during APPA’s annual Customer Connections Conference in Nashville, Tennessee, this week.
The Key Accounts Certificate Program is designed to show public power key account managers and representatives how to nurture strategic relationships and build trust and loyalty.
Graduates in the program must complete required coursework, pass an exam, and complete a capstone project within one year of either signing up for the virtual option or taking the in-person courses.
The 2025-2026 graduates are:
Marcos Cardoza, Brownsville Public Utilities Board, TX
April Eads, Bristol Tennessee Essential Services
Grant Flamig, Nebraska Public Power District
Tucker Havekost, Chelan County PUD, WA
Bill Hough, Eugene Water & Electric Board, OR
Ashley Kailburn, Fort Collins Utilities, CO
Megan Keen, Tennessee Valley Authority
Alex Pruett, Rochester Public Utilities, MN
Aimee Ray, Chelan County PUD, WA
Edrie Risdon, Chelan County PUD, WA
Victoria Ross-Frost, Indiana Municipal Power Agency
Sam Schreier, Colorado Springs Utilities, CO
Ashley Sterling, Silicon Valley Power, CA
James Stu Wells, Lakeland Electric, FL
Tracy Sutten, Springfield Utility Board, OR
Nici Veicht, Lakeland Electric, FL
Dee Werline, City of Fountain Utilities, CO
Darrell Yates, Conway Corp, AR
Seven individuals have completed the APPA Academy’s Advanced Key Accounts Certificate Program this year.
The members of the graduation class for the Advanced Key Accounts Certificate Program are:
April Eads, Bristol Tennessee Essential Services
Gwen Goodman, Silicon Valley Power, CA
Angel Lineberry, City of Lexington, NC
Cameron Moore, City of Rock Hill, SC
Jesus Prado, City of Palo Alto Utilities, CA
Ashley Sterling, Silicon Valley Power, CA
Brian Ward, City of Palo Alto Utilities, CA
