Bryan Texas Utilities is set to begin a meter exchange project that will upgrade roughly 50,000 Advanced Metering Infrastructure units across its service territory over the next five years. This work is scheduled to begin on Nov. 2.
Since 2011, BTU has utilized “smart” meters that send usage data electronically to ensure accurate billing without the need for technicians to visit each customer’s property monthly.
After fifteen years of usage, many of those original meters are approaching the end of their expected service life.
“These meters have served their purpose well, but no piece of equipment lasts forever,” BTU General Manager Doug Lyles said. “We’d much rather replace them on our own timeline, methodically and carefully, as opposed to addressing issues retroactively.”
BTU is planning to handle installations with in-house meter technicians and purchased the new meters in bulk, decisions that were made in the interest of keeping costs minimal.
“Buying in bulk and using our own trained crews means we can do this work without passing unnecessary costs on to the people we serve,” Lyles said. “Our focus will always be on accomplishing major projects responsibly, affordably, and safely.”
The project will roll out in phases over the next five years, with over 9,000 meters scheduled to be replaced annually. Throughout the course of the project, customers will see updates on BTU social media accounts and the BTU website with general information and reminders to keep the area around their meter clear and accessible.
Closer to their actual swap date, customers that have opted in to text notifications will get a heads up the week before a crew is scheduled to access their property. Emails will be sent to addresses BTU has on file as well. After a crew has visited a property, a door hanger will be placed indicating a successful installation or a need to return another time.
