APPA’s Reliable Public Power Provider (RP3) and Smart Energy Provider (SEP) designations can be more than awards—they can be powerful strategic tools. ElectriCities of North Carolina has embedded these programs into its strategic priorities, using member participation and aggregate scoring to identify strengths, close gaps, and guide new services. This session highlights how ElectriCities aligned RP3 and SEP with long‑term planning, streamlined support for members, and developed targeted programs to drive operational excellence. Learn how using these assessments can strengthen continuous improvement and strategic alignment across your utility.