Long before a disaster strikes, everyone involved in emergency response and recovery in a community should be prepared with an understanding of what to do, how to access resources, and have established relationships for smooth coordination. Explore the latest practices in emergency operations planning, including how utilities are incorporating new technologies, what makes for effective drills and exercises, and get a refresher on when and how to leverage the Mutual Aid Network. Discuss strategies for handling media inquiries during crises, lessons from recent events like California’s wildfires and windstorms, and weighing options for insurance. Learn how policy reforms are affecting disaster recovery and resilience, including how FEMA support is evolving.