Customer Connections Conference Sponsorship Opportunities

Reach 350+ Public Power Leaders in:

  • Customer Service
  • Energy Innovation
  • Key Accounts
  • Public Communications

Sponsor the Customer Connections Conference

October 24-27, 2021
Scottsdale, Arizona

Quick Links

Why should my company sponsor this event? 

The Customer Connections Conference is the premier meeting for public power managers and senior executives in customer service, energy services, key accounts, and public communications. As a sponsor, you’ll have access to and visibility with key public power decision-makers and decision-influencers. You’ll enjoy many valuable branding and networking opportunities and have many opportunities to spread the word about your products and services. 

Is there an expo I can participate in?

The only way to secure a spot in the Sponsor Showcase is through sponsorship. 

The showcase will be open throughout the conference to schedule individual appointments or engage drop-in visitors. You will enjoy dedicated time with conference participants as noted below.

Sunday, October 24

Showcase set-up: 2 – 5 p.m.

Showcase open during reception: 5 – 6:30 p.m.

Monday, October 25

Showcase open during breakfast: 7:30 – 8:30 a.m.

Showcase open during break: 10 – 10:30 a.m.

Showcase open during break: 2:45 – 3:15 p.m.

Tuesday, October 26

Showcase open during breakfast: 7:30 – 8:30 a.m.

Showcase open during break: 10 – 10:30 a.m.

Showcase open during break: 2:45 – 3:15 p.m.

Wednesday, October 27

Showcase open during breakfast: 7:30 – 8:30 a.m.

Showcase open during break: 9:45 – 10:15 a.m.

Tear-down: 10:15 – 11:30 a.m.

Save money on this event! Become a corporate associate member.

Corporate associate membership distinguishes your company as a lead supporter of public power and provides tangible benefits that get your name in front of the nation’s 2,000 community-owned electric utilities. We offer two levels – standard and Elite – to fit your needs and budget. Both options provide your employees with significant benefits, but with an Elite membership you are given extensive branding and networking opportunities. Learn more.

Questions on sponsorship & membership?

Pamela Cowen, 202-467-2903; [email protected]

Signature Sponsor 

Elite Corporate Associate Member: $8,000

Corporate Associate Member: $9,000

Nonmember: $18,000

Three sponsor limit; one sponsor per general session. Must commit and provide video by September 17 to guarantee benefits.

  • One-minute video (provided by you) shown at one of three general sessions.
  • Two minutes to introduce your company to attendees at the beginning of a concurrent session.
  • Sponsor Showcase display space (6 ft’ table, two chairs, and waste basket). All display items must fit on the table.
  • Opportunity to host a hospitality event in the conference hotel. Only conference sponsors are permitted to host an event at this location. Event may not conflict with official conference functions. Sponsors are responsible for all arrangements, pro-motion, and costs associated with hosting a function.
  • Logo featured:
    • on conference website
    • in marketing emails (starting two weeks after your commitment)
    • in attendee logistics emails
    • in conference mobile app
    • in printed program
    • on conference signage
    • on sign at your sponsored session
    • Pre- and post-meeting attendee lists in Excel. (Name, title, organization, U.S. postal address). Association policy prevents the sharing of attendee emails and phone numbers without prior consent. 
  • Four conference registrations

Public Power Champion

Elite Associate Member: $7,000

Associate Member: $8,000

Nonmember: $16,000 

Seven sponsor limit. Must commit and provide session and speaker information by September 17 to guarantee benefits. 

  • 60-minute Industry Spotlight concurrent session presentation on the topic of your choosing (topic requires APPA approval). 
  • Sponsor Showcase display space (6 ft’ table, two chairs, and waste basket). All display items must fit on the table.  
  • Opportunity to host a hospitality event in the conference hotel. Only conference sponsors are permitted to host an event at this location. Event may not conflict with official conference functions. Sponsors are responsible for all arrangements, pro-motion, and costs associated with hosting a function.
  • Logo featured:
    • on conference website
    • in marketing emails (starting two weeks after your commitment)
    • in attendee logistics emails
    • in conference mobile app
    • in printed program
    • on sign at your sponsored session
    • Pre- and post-meeting attendee lists in Excel. (Name, title, organization, U.S. postal address). Association policy prevents the sharing of attendee emails and phone numbers without prior consent. 
  • Three conference registrations 

Health & Safety Sponsor

Elite Associate Member: $6,000

Associate Member: $7,000

Nonmember: $14,000

One sponsor limit. Must commit September 17 to guarantee benefits. 

  • Logo featured on social distancing signage
  • Logo feature on the onsite daily health screening app
  • Two minutes to introduce your company to attendees at the beginning of a concurrent session
  • Sponsor Showcase display space (6 ft’ table, two chairs, and waste basket). All display items must fit on the table.  
  • Opportunity to host a hospitality event in the conference hotel. Only conference sponsors are permitted to host an event at this location. Event may not conflict with official conference functions. Sponsors are responsible for all arrangements, promotion, and costs associated with hosting a function.
  • Logo featured:
    • on conference website
    • in marketing emails (starting two weeks after your commitment)
    • in attendee logistics email
    • in conference mobile app
    • in printed program
    • on sign at your sponsored session
    • Pre- and post-meeting attendee lists in Excel. (Name, title, organization, U.S. postal address). Association policy prevents the sharing of attendee emails and phone numbers without prior consent. 
  • Two conference registrations

Networking Sponsor 

Elite Associate Member: $5,000 

Associate Member: $6,000

Nonmember: $12,000

Two sponsor limit. Must commit and provide speaker information by September 17 to guarantee benefits. 

  • Two minutes to introduce your company to attendees at the beginning of a concurrent session
  • Sponsor Showcase display space (6 ft’ table, two chairs, and waste basket). All display items must fit on the table.  
  • Opportunity to host a hospitality event in the conference hotel. Only conference sponsors are permitted to host an event at this location. Event may not conflict with official conference functions. Sponsors are responsible for all arrangements, pro-motion, and costs associated with hosting a function.
  • Logo featured:
    • prominently during the Tuesday evening reception
    • on cocktail napkins at all breakfasts and breaks
    • on conference website
    • in attendee logistics emails
    • in conference mobile app
    • in printed program
    • on sign at your sponsored session
    • Pre- and post-meeting attendee lists in Excel. (Name, title, organization, U.S. postal address). Association policy prevents the sharing of attendee emails and phone numbers without prior consent. 
  • Two conference registrations

Public Power Advocate

Elite Associate Member: $4,000

Associate Member: $5,000

Nonmember: $10,000 

Twelve sponsor limit. Must commit and provide speaker information by September 17 to guarantee benefits.

  • Two minutes to introduce your company to attendees at the beginning of a concurrent session
  • Sponsor Showcase display space (6 ft’ table, two chairs, and waste basket). All display items must fit on the table.  
  • Opportunity to host a hospitality event in the conference hotel. Only conference sponsors are permitted to host an event at this location. Event may not conflict with official conference functions. Sponsors are responsible for all arrangements, pro-motion, and costs associated with hosting a function.
  • Logo featured:
    • on conference website
    • in conference mobile app
    • in printed program
    • on sign at your sponsored session
    • Pre- and post-meeting attendee lists in Excel. (Name, title, organization, U.S. postal address). Association policy prevents the sharing of attendee emails and phone numbers without prior consent. 
  • Two conference registrations

Public Power Supporter

Elite Associate Member: $2,500

Associate Member: $3,500

Nonmember: $7,000 

Five sponsor limit. Must commit and provide speaker information by September 17 to guarantee benefits.

  • Two minutes to introduce your company to attendees at the beginning of a concurrent session
  • Opportunity to host a hospitality event in the conference hotel. Only conference sponsors are permitted to host an event at this location. Event may not conflict with official conference functions. Sponsors are responsible for all arrangements, pro-motion, and costs associated with hosting a function.
  • Logo featured:
    • on conference website
    • in conference mobile app
    • in printed program
    • on sign at your sponsored session
    • Pre- and post-meeting attendee lists in Excel. (Name, title, organization, U.S. postal address). Association policy prevents the sharing of attendee emails and phone numbers without prior consent. 
  • One conference registration