Disaster Response and Mutual Aid

Power Restored to 93% of Customers in Puerto Rico Post-Hurricane Fiona

Electric service has been restored to over 1.36 million customers, or 93% of total customers in Puerto Rico as of the morning of October 3, in the wake of Hurricane Fiona, LUMA Energy reported.

Meanwhile, on Oct. 3 President Biden traveled to Puerto Rico where he made remarks about the ongoing recovery and restoration efforts.

Given the severity of damage in the hardest hit regions, LUMA continues to prioritize western and southern areas of the island and is mobilizing more utility field crews to perform critical repairs.

In terms of specific service regions, LUMA has restored service to:

  • 100% of customers in both San Juan and Bayamón
  • 97% of customers in the service region of Caguas
  • 95% of customers in the service region of Arecibo

LUMA has also fully restored service to the transmission system including all substations across Puerto Rico. Currently, 100% of hospitals, and 95% of all PRASA water facilities have been restored.

Hurricane Fiona severely impacted critical parts of the electric grid and generation facilities across Puerto Rico, especially in the Ponce and Mayagüez regions that suffered severe damage to critical infrastructure. LUMA has over 700 utility field workers in Mayagüez and Ponce to conduct repairs and support restoration efforts in these two hardest hit regions.

In June 2020, Puerto Rico Electric Power Authority and the Puerto Rico Public-Private Partnership Authority selected LUMA Energy to operate, maintain and modernize the electricity transmission and distribution system of PREPA for fifteen years through a public-private partnership.