Customer Service

Community: Talking the talk

Public power utilities are of the community, by the community, and for the community. But often, this is a well-kept secret. We don’t stop to let our community members know that this is their utility. If we want our customer-owners to know us, engage with us, and support us in good times and bad — we must first emphasize community ownership. The traditional definition of “muni,” or municipal electric utility, is not inaccurate, but it does not fully convey the pride of citizen ownership.

Here are just a few examples of how public power utilities and pro-public power groups across the country are talking the community talk — whether through tag lines, descriptions on their websites, or social media profiles. Some are even organizing awareness or civic engagement campaigns around the theme of community. See what inspires you. And share other examples you come across — email us at [email protected] or post them on social media and use #PublicPower.


Community bulletin board for public power