Course

Basic Cost of Service: Concepts and Rate Planning

Part of the Winter Education Institute. Explore the ins and outs of cost of service — from basic concepts to leveraging data for decision making. Features exercises, group discussion, and case studies.
February 4, 2019
Nashville, Tennessee
8:30am EDT - 4:30pm EDT

Back to Winter Institute Courses

Monday, Feb. 4

8:30 a.m. – 4:30 p.m.

Course Overview

Explore the ins and outs of cost of service — from basic concepts to leveraging data for decision making. Learn how to determine revenue requirements and key financial targets and relate them to cost of service. Find out how to develop a long-term rate plan and use financial targets to determine customer rates, borrowing needs, and capital improvements.

Course Topics

  • Basic cost of service concepts, terminology, and processes
  • Collect and use of cost of service data
  • Determine revenue requirements using cash and utility-based approaches
  • Set key financial targets related to cost of service
  • Develop a cash reserve policy
  • Determine rate policies and long-term rate plans
  • Communicate rate changes to policymakers and customers
  • Use customer rates to fund infrastructure replacements

Sample Agenda/Learning Outcomes

Download a sample agenda and learning outcomes.

What to Bring

Participants are encouraged to bring a laptop to work through in-class exercises.

Course Level

Basic: No prerequisites; no advance preparation. Attendees may also be interested in the Intermediate and Advanced Cost of Service courses. 

Accreditation 

Recommended CEUs 7/PDHs 6.5/CPEs 7.8
Field of Study: Specialized Knowledge

Who Should Attend

General managers, finance and accounting personnel, rate analysts, financial planners, as well as policymakers.

Instructor

Dawn Lund is the vice president of Utility Financial Solutions and has 20 years of experience in financial analysis for utility systems.  She provides financial assessment, cost of service studies and financial plans for utilities throughout the country, Canada, Guam and the Caribbean and teaches a variety of financial planning courses for the American Public Power Association.

Register online or complete the registration form.

Course Fees

Members: $545
Nonmembers: $1,090
Prices increase $50 after Jan. 14

Interested in attending another course at the Winter Institute? More information on courses and fees are available on the main Winter Institute page.

Travel Arrangements

Travel arrangements and costs are the responsibility of the participants (including hotel parking, WiFi, incidentals, etc.). The Association will not reimburse for changes in travel expenditures regardless of the cause.

Meals

Beverage breaks are included in the registration fee. All meals are on your own.

Internet Access

WiFi may only be available in hotel common areas (sleeping rooms and hotel lobby), and will not be available in meeting rooms. Please make arrangements to use cellular data on your device, or bring a MiFi or Internet hotspot for personal use. The Association will not provide a password for WiFi.

Name Badges

Name badges can be picked up at the Association's registration desk at the hotel starting at 7:30 a.m.

Cancellations/No-Show/Refunds/Substitutions

Registrants who cancel in writing on or before Jan. 28, 2019, are entitled to a refund of their registration fee, minus a $50 cancellation fee. Registrants who cancel after Jan. 28 will not receive a refund, but attendee substitutions will be allowed for this event only. Registrants and no-shows who do not cancel by Jan. 28 are responsible for the full registration fee and are not entitled to a refund. Cancellations must be made in writing and emailed to [email protected].

The 2019 Winter Education Institute will take place at: 

Sheraton Grand Nashville Downtown
623 Union Street
Nashville, TN 37219

  • Main telephone: 615-259-2000
  • Group Rate: $225 Single/Double (plus tax)
  • Check-in: 3 p.m.
  • Check-out: 11:00 a.m.
  • Parking: Valet Parking: ($39/day)Self-Parking: ($35/day)
  • Internet Access: Complimentary wireless High-Speed Internet connection in sleeping rooms

Reservations

  • Reservation Cut-off Date:                January 14, 2019
  • Reservation Telephone:                   1-800-325-3535
  • Group Code:                                      APPA-2019 Winter Institute
  • Online Reservation Link:                 https://www.starwoodmeeting.com/Book/APPA2019WinterInstitute

Internet Access

WiFi may only be available in hotel common areas (sleeping rooms and hotel lobby), and will not be available in meet­ing rooms. Please make arrangements to use cellular data on your device, or bring a MiFi or Internet hotspot for personal use. The Association will not provide a password for WiFi.

Location

The hotel is located about 10 miles from the Nashville International Airport (BNA). Please contact the hotel for transportation options.For directions and transportation options, contact the hotel directly.

Need Assistance?

If you require assistance with hotel/travel arrangements, please contact Meeting Services at 202-467-2941 or [email protected].

What is the conference dress code?

The attire for the Institute ranges from business casual to casual--whatever you're comfortable in. Meeting room temperatures vary, so prepare to dress for cool conditions.

Cancellations/No-Show/Refunds/Substitutions

Registrants who cancel in writing on or before Jan. 28, 2019, are entitled to a refund of their registration fee, minus a $50 cancellation fee. Registrants who cancel after Jan. 28, will not receive a refund, but attendee substitutions will be allowed for this event only. Registrants and no-shows who do not cancel by Jan. 28 are responsible for the full registration fee and are not entitled to a refund. Cancellations must be made in writing and emailed to [email protected].

    Where and when is the next Institute?

    Spring Institute
    May 6-10, 2019
    Omaha Marriott Downtown at the Capitol District
    Omaha, Nebraska

    Fall Institute
    September 30 - October 4, 2019
    Hotel Contessa
    San Antonio, Texas

      More questions?

      Contact us at [email protected] or call 202-467-2976.