Virtual Institute Courses
Following the cancellation of our 2020 Spring and Fall Institutes and the 2021 Winter Institute we have successfully transitioned the following courses and classes virtually:
Technical Courses
- Advanced Public Utility Accounting Course
Four classes over 4 weeks, September 23 - October 14 - Overhead Distribution Principles and Practices
Four online classes over 2 weeks, September 22 – 30 - Best Practices in Overhead Distribution Line Design
Six online classes over 2 weeks, October 6-15
Customer Service Classes - These popular classes can also count towards earning the Customer Service Management Certificate.
- Strategies for Successful Customer Service Operations
1 class, November 4 - Modeling Customer Service in Your Leadership Style
1 class, November 19
Cost of Service and Rate Design Classes
- Basic Cost of Service and Key Financial Concepts - registration open soon
1 class, December 3
Key Accounts
- Key Accounts Certificate Program
Unable to attend an in-person class but interested in pursuing key accounts training?
Featuring 20 video modules, a downloadable course workbook, and progressive testing, we’ve taken this popular in-person program online. It’s a convenient way to complete the certificate program requirements in a flexible timeframe.
For information on other virtual education events please see our dedicated page, Virtual Education and Training.
Please feel free to reach out to us at [email protected] with any questions or concerns.
LEARN TOGETHER, GROW TOGETHER
The American Public Power Association’s seasonal education institutes offer in-depth training courses for all skill levels. Institutes allow attendees to focus on a single topic or spend the week in multiple classes for comprehensive training.
Classes are designed by instructors who have decades of industry experience and understand the needs of public power utilities. The Institute format also provides an excellent opportunity to network with industry peers and to earn continuing education credits.
Courses
- Accounting
- Work Order & Asset Management
- Cost of Service and Rate Design
- Underground Distribution System
Certificate Program
PDF Brochures
More Information
Registration
Phone: 202-467-2978; Email: [email protected]
Hotel
Phone: 202-467-2941; Email: [email protected]
Program/Content
Phone: 202-467-2965; Email: [email protected]
Billing
Phone: 202-467-2967; Email: [email protected]
This event has been cancelled
Given the evolving situation with regard to COVID-19 and travel restrictions issued by some member utilities, APPA has made the decision to cancel the Spring Institute (Jan. 25-29,Texas, San Antonio).
Please feel free to reach out to us at [email protected] with any questions or concerns.
See our our Virtual Learning page for upcoming courses
Courses
The Winter Education Institute features courses in four key topic areas. All classes can be taken individually.
View a chart of the Winter Institute courses.
Accounting
- Public Utility Accounting, Monday, Feb. 10 - Tuesday, Feb. 11
- Work Order & Asset Management Accounting, Wednesday, Feb. 12
- Advanced Public Utility Accounting, Thursday, Feb. 13 - Friday, Feb. 14
Cost of Service and Rate Design
- Basic Cost of Service: Concepts and Rate Planning, Monday, Feb. 10
- Intermediate Cost of Service: Implementation and Best Practices, Tuesday, Feb. 11 - Wednesday, Feb. 12
- Strategic Rate Design: Trends and Distributed Generation Impacts, Thursday, Feb. 13 - Friday, Feb. 14 (1.5 days)
Key Accounts Certificate Program
Review the PDF brochure. Courses can be taken individually or together for a discounted price.
- Electric Utility Industry Overview, Monday, Feb. 10
- Implementing a Customer-Focused Key Accounts Program, Tuesday, Feb. 11
- Developing Your Key Accounts Representative, Wednesday, Feb. 12
- The Effective Key Accounts Toolbox, Thursday, Feb. 13 – Friday, Feb. 14 (1.5 days)
Technical Training
Review the PDF brochure.
- Constructing, Operating and Maintaining Underground Distribution Systems, Monday, Feb. 10 – Thursday, Feb. 13 *This class is currently full. Please contact [email protected] to inquire about the wait list.
- Advanced Topics in Underground Distribution Systems, Thursday, Feb. 13 - Friday, Feb. 14 (1 day)
This event has been cancelled
Given the evolving situation with regard to COVID-19 and travel restrictions issued by some member utilities, APPA has made the decision to cancel the Spring Institute (Jan. 25-29,Texas, San Antonio).
Please feel free to reach out to us at [email protected] with any questions or concerns.
See our our Virtual Learning page for upcoming courses
Register online and view a chart of the Winter Institute courses.
|
|
Registration received on/before Jan. 20 | Registration received after Jan. 20 | ||
| Members | Others | Members | Others | |
| Accounting | ||||
| Public Utility Accounting - Feb. 10-11 | $995 | $1,990 | $1,045 | $2,040 |
| Work Order & Asset Management - Feb. 12 | $625 | $1,250 | $675 | $1,300 |
| Advanced Public Utility Accounting - Feb. 13-14 | $995 | $1,990 | $1,045 | $2,040 |
| Cost of Service & Rate Design | ||||
| Basic Cost of Service - Feb. 10 | $625 | $1,250 | $675 | $1,300 |
| Intermediate Cost of Service - Feb. 11-12 | $995 | $1,990 | $1,045 | $2,040 |
| Strategic Rate Design: Trends & Distributed Generation Impacts - Feb. 13-14 | $845 | $1,690 | $895 | $1,740 |
| Key Accounts Certificate Program | ||||
| Key Accounts Certificate Program - Feb. 10-14* | $2,600 | $4,800 | $2,850 | $5,050 |
|
$625 |
$1,250 |
$675 |
$1,300 |
|
$625 |
$1,250 |
$675 |
$1,300 |
|
$625 |
$1,250 |
$675 |
$1,300 |
|
$845 |
$1,690 |
$895 |
$1,740 |
|
$350 | $350 | $350 | $350 |
|
Customer Service Management Certificate Program Enrollment Fee** |
$350 | $350 | $350 | $350 |
|
Technical Training |
||||
| Underground Distribution Systems – Feb. 10-13 | $1,595 | $3,190 | $1,645 | $3,240 |
| Advanced Underground Distribution System – Feb. 13-14 *This class is currently full. Please contact [email protected] to inquire about the wait list. | $625 | $1,250 | $675 | $1,300 |
*Includes all required courses and the program enrollment fee—everything you need to participate in and graduate from the certificate program.
**The program enrollment fee covers the cost of study material, exam grading, and review of the post-course project. This fee is included in the program package price.
Travel Arrangements
Travel arrangements and costs are the responsibility of the participants (including hotel parking, WiFi, incidentals, etc.). The Association will not reimburse for changes in travel expenditures regardless of the cause.
Meals
A light breakfast, afternoon snack, and beverage breaks are included in the registration fee. All other meals are on your own.
Internet Access
WiFi may only be available in hotel common areas (sleeping rooms and hotel lobby), and will not be available in APPA meeting rooms. Please make arrangements to use cellular data on your device, or bring a MiFi or Internet hotspot for personal use. APPA will not provide a password for WiFi.
Name Badges
Name badges can be picked up at the Association's registration desk at the hotel starting at 7:30 a.m.
Cancellations/No-Show/Refunds/Substitutions
Registrants who cancel in writing on or before Feb. 3, 2020, are entitled to a refund of their registration fee, minus a $50 cancellation fee. Registrants who cancel after Feb. 3 will not receive a refund, but attendee substitutions will be allowed for this event only. Registrants and no-shows who do not cancel by Feb. 3 are responsible for the full registration fee and are not entitled to a refund. Cancellations must be made in writing and emailed to [email protected]
This event has been cancelled
Given the evolving situation with regard to COVID-19 and travel restrictions issued by some member utilities, APPA has made the decision to cancel the Spring Institute (Jan. 25-29,Texas, San Antonio).
Please feel free to reach out to us at [email protected] with any questions or concerns.
See our our Virtual Learning page for upcoming courses
Hotel
The 2020 Winter Education Institute will take place at the:
Reservations
- Main telephone:
- Group Rate:
- Check-in:
- Check-out:
- Parking:
- Room Rate Cut-off Date:
- Group Code: PUB
- Online Reservation Link:
Please note: It is possible that the block of rooms could sell out prior to January 20, so make your hotel reservations early.
Internet Access
WiFi may only be available in hotel common areas (sleeping rooms and hotel lobby) and will not be available in meeting rooms. Please make arrangements to use cellular data on your device or bring a MiFi or Internet hotspot for personal use. The Association will not provide a password for WiFi.
Location
Travel Arrangements/Hotel Parking
Travel arrangements and costs associated with hotel parking are the responsibility of the participants. The Association will not reimburse for changes in travel expenditures regardless of the cause.
Need Assistance?
If you require assistance with hotel/travel arrangements, please contact Meeting Services at 202-467-2941 or [email protected].
This event has been cancelled
Given the evolving situation with regard to COVID-19 and travel restrictions issued by some member utilities, APPA has made the decision to cancel the Spring Institute (Jan. 25-29,Texas, San Antonio).
Please feel free to reach out to us at [email protected] with any questions or concerns.
See our our Virtual Learning page for upcoming courses
Frequently Asked Questions
What to Bring
If you are enrolled in one of the following courses please note the items to bring with you. If your course is not listed you do not have to bring anything.
- Advanced Public Utility Accounting: Bring a copy of your annual financial statement. Instructors will answer your questions on presentation and application of accounting policies and practices.
- Basic Cost of Service: Concepts and Rate Planning: Participants are encouraged to bring a laptop to work through in-class exercises.
- Intermediate Cost of Service: Implementation and Best Practices: Participants are required to bring a laptop with Excel and PowerPoint, to work through in-class exercises.
- Key Accounts Certificate Program: The last day of the certificate program focuses on the Customer Action Plan post-course requirement. The instructor will walk participants through the CAP development process, so they will have a portion of the plan completed when they leave class. Participants are asked to bring a 1) laptop and 2) information on a key account customer they intend to run through the CAP process. Attendees will receive more information on these requirements a week before the course.
Class Start/End Times
All classes will begin at 8:30 with the following exceptions:
- Public Utility Accounting will begin at 8:30 on Monday, and 8 a.m. on Tuesday
- Advanced Public Utility Accounting will begin at 8:30 on Thursday, and 8 a.m. on Friday
- Constructing, Operating and Maintaining Underground Distribution Systems: starts at 8 a.m. each day
- Advanced Topics in Underground Distribution Systems: starts at 1:30 p.m. on Thursday and 8 a.m. on Friday
Registration/Name Badges
Name badges can be picked up at the Association's registration desk at the hotel starting at 7:30 a.m.
Meals
A light breakfast, afternoon snack, and beverage breaks are included in the registration fee. All other meals are on your own.
Hotel & Location
Click here for hotel and location information.
Dress code
The attire for the Institute ranges from business casual to casual--whatever you're comfortable in. Meeting room temperatures vary, so prepare to dress for cool conditions.
Cancellations/No-Show/Refunds/Substitutions
Registrants who cancel in writing on or before Feb. 3, 2020, are entitled to a refund of their registration fee, minus a $50 cancellation fee. Registrants who cancel after Feb. 3 will not receive a refund, but attendee substitutions will be allowed for this event only. Registrants and no-shows who do not cancel by Feb. 3 are responsible for the full registration fee and are not entitled to a refund.
Where and when are the next Education Institutes?
Spring Institute
May 4-8, 2020
Hyatt Regency
Columbus, Ohio
Fall Institute
Sept. 28-Oct. 3, 2020
Renaissance Seattle
Seattle, Washington
Questions?
Contact us at [email protected] or call 202-467-2977.
Earn While You Learn!
Participate in the Winter Education Institute to earn Continuing Education Units (CEUs), Professional Development Hours (PDHs) and Continuing Professional Education credits (CPEs).
What educational credits are available?
Academy events include the following opportunities for educational credits:
- Continuing Education Units (CEUs) The American Public Power Association is accredited by the International Association for Continuing Education and Training (IACET) and. For information regarding certification status, attendance requirements and obtaining attendees transcripts, contact [email protected] or 202-467-2921.
- Professional Development Hours (PDHs) The American Public Power Association’s educational practices are consistent with the criteria for awarding Professional Development Hours (PDHs) as established by the National Council of Examiners for Engineering and Surveying (NCEES). Course eligibility and number of PDHs may vary by state.
- Continuing Professional Education (CPE) Credits The American Public Power Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. There are no prerequisites for the courses offered; no advance preparation is required for any courses. All courses are group-live offerings. Credit hours and areas of study for the courses are listed on the individual course pages. For more information regarding administrative policies, such as clarification of requirements, complaints, and refunds, please contact [email protected].
