Virtual Snack & Learn: How to Engage Customers by Leveraging Technology
Before our eyes, technology is shaping a new reality. Not only is it impacting the way we work, it’s also transforming our customers’ expectations for transparency, availability, and simplicity.
Whether you’re a power procurement director, energy specialist, communications manager, or policy analyst, you need to know how to engage your customers digitally. Join Granicus and your APPA peers to discover a technology platform that can help you deliver it all.
By attending this webinar, you’ll learn:
- What the utility of the future may look like
- How utilities are transforming customer communications
- How digital solutions drive awareness and task completion
- How to create the ideal digital experience for customers and staff
Speakers
Siegfried Huffnagle, Account Executive, Granicus
Siegfried Huffnagle is an account executive at Granicus, where he focuses on serving new partners. He lives in downtown Washington, D.C. and is passionate about using technology to make life easier, richer, and more fulfilling for all.
Dan Lieberman, Director of Marketing, East Bay Community Energy
Dan Lieberman has more than 20 years of energy experience, and now serves as Director of Marketing at East Bay Community Energy in Oakland, California, where he uses the Granicus platform to engage more than 300,000 customers.
Who Should Attend?
General managers/CEOs, customer service professionals, communications professionals, energy services professionals, key accounts managers.
Enjoy Snacks Courtesy of Granicus
Complete this form by December 11 to receive an Afternoon Snack Pack to enjoy during the webinar!
Fee
This webinar is free to APPA members. Nonmembers can attend for $225.
Register Today
Please note that you will need web credentials in order to register. If you do not have them, please click here to create them before you register.
Webinar Login Credentials
While you will receive a registration confirmation from APPA immediately, your webinar login credentials will be sent via email two days before the webinar. If you do not receive the email, please check your spam mail inbox or contact [email protected].
To Access the Webinar
Please use Google Chrome or Firefox as your browser if you are participating from a computer. Internet Explorer will not work.
This is a sponsored educational opportunity.
