Explore, Experience, and Engage
New technologies and lifestyles, changing load patterns, legislative and regulatory changes, and changing customer and workforce demographics are introducing new challenges to your already demanding job as a public power leader. Get help tackling the tough issues. Join the thought leaders, outstanding industry executives, and your peers to envision the future of our industry and see how you need to evolve your leadership strategies, skills, knowledge, and techniques to steer your utility to success in a time of change.
From setting strategy to transforming culture, and leading your utility into future, join us for an exploration of the key issues.
Who Should Attend
- General managers and CEOs (particularly those new to their jobs)
- Senior managers and those on track for executive leadership positions
- Board members and others involved with senior leadership
Click here to view a PDF of the 2019 workshop brochure.
Fall Institute Brochures
This workshop is being held in conjunction with the Fall Education Institute.
- Download the 2019 Fall Institute brochure.
- Download the 2019 Fall Institute Technical Training Courses brochure.
- Download the 2019 Fall Institute Customer Service Certificate Program brochure.
Phone: 202-467-2978; Email: [email protected]
Hotel Information – Meeting Services team:
Phone: 202-467-2941; Email: [email protected]
Program/Content Information – Education team:
Phone: 202-467-2976; Email: [email protected]
Billing Information – Accounting and Finance team:
Phone: 202-467-2967; Fax: 202-495-7467; Email: [email protected]
Tuesday, October 1, 2019
7:30 – 8:30 a.m.
Registration & Coffee
8:30 – 9:00 a.m.
- Paula Gold-Williams, President & CEO, CPS Energy, San Antonio, Texas
9:00 – 9:45 a.m.
Leadership in a Time of Change
As the energy industry continues to evolve, public power leaders need to manage change in multiple areas — technology, customer preferences, workforce development, integrated resource planning, rate design, public communication, and more. You need to navigate a changing economy and society and adapt your business model to be flexible and resilient, while getting buy-in from your staff, governance team, and community stakeholders. Learn how to juggle all these demands, lead with integrity, and adopt a community-first approach.
Dave Koster, General Manager, Holland Board of Public Works, Michigan
9:45 – 10:00 a.m.
10:00 - 11.30 a.m.
Setting Strategic Direction in a Competitive Landscape
Setting strategic direction for your utility does not happen in a vacuum. Learn how you can factor in broad economic, political, and social trends; competitor strategies; customer expectations; new technologies; and environmental challenges into your strategic planning. Learn how to engineer a plan that will help you counter the threats and take advantage of new opportunities. Hear how other public power leaders are embracing change and shaping their future.
Jacqueline Sargent, General Manager, Austin Energy, Texas; and Brian Taylor, Superintendent/General Manager, CDE Lightband, Clarksville, Tennessee
11:30 a.m. - 1 p.m.
Energy in 3-D
Join us as Peter Kelly-Detwiler, Principal, NorthBridge Energy Partners discusses the key drivers of change in the industry, focusing on the three Ds of Decarbonization, Digitalization, and Decentralization. Hear how these dynamics are already playing out in the electric energy landscape, and what that might mean for the future, including new grid architectures and more data-intensive environments.
1 – 2:30 p.m.
Building a Culture of Excellence
Workplace culture is hard to define but fundamental to your utility’s success. Learn why top-performing public power utilities are investing in cultural transformation and how they are reaping returns. Understand how a focus on values and excellence can foster strong internal and external relations. Examine the role of leaders in defining culture, glean best practices for cultural transformation, and learn how to measure success. Get tips for building a great culture, regardless of your utility’s size and resources.
Wes Kelley, President & CEO, Huntsville Utilities, Alabama; Ian Taylor, Chief Executive Officer, New Braunfels Utilities, Texas
2:30 – 2:45 p.m.
2:45 – 4 p.m.
Governance Relations: Good to Great
Your success as a public power leader is directly proportionate to the strength of your relationships with your city council or board members. Explore how to develop robust working relationships with your governing body. Define the distinct roles of the CEO, executives, and board members in building a productive and positive organizational culture. Learn how to communicate effectively to foster an environment of strategic thinking and action. Examine how best to establish policies, evaluate performance, and achieve desired results.
Bill Slaton, Senior Consultant, Leading Resources, Inc., Sacramento, California
4:15 – 5:15 p.m.
Join your fellow attendees for in-depth discussions on topics covered throughout the day.
5:30 – 6:30 p.m.
Wednesday, October 2, 2019
8 – 8:30 a.m.
Registration & Coffee
8:30 – 10:30 a.m.
What Makes Great Leaders Tick
Assess your leadership style. Learn the competencies of successful leaders and how you can replicate them to move your organization forward. Discover how to motivate staff for high performance. Learn about the power of good feedback and how to get and give it. Find out how best to address conflict with and between members of your team. Examine two key frameworks to diagnose leadership challenges. Get practical tips and tools to lead your utility to success.
Elizabeth Palchak, Consultant, VEIC, Burlington, Vermont
10:30 – 10:45 a.m.
10:45 – Noon
Ethical Leaders Are the Real Influencers
Leadership and ethics go hand in hand. But ethical leadership is not built on a code of conduct and core values. Explore the essentials of ethical leadership. Build a strong base for respectful decision-making that promotes high performance and wins the confidence and respect of your employees and customers. Learn how to promote good everyday business ethics to ensure that your team maintains the highest standards of integrity. Get simple tips to identify ethics issues early on. Hear examples of organizations that had missteps and learn from their experiences.
Michael Lane, Interim CEO, Connecticut Municipal Electric Energy Cooperative, Norwich, Connecticut; and Hance Price, Staff Attorney, Frankfort Plant Board, Kentucky
Register by the end of September 9, 2019 to receive these conference registration rates:
- Association Members: $745
- Nonmembers: $1,490
After September 9, 2019, all registration fees will increase by $50.
Not an American Public Power Association member? Join today and save $745 on your conference registration. Call 202-467-2944 or email [email protected] to learn more.
Registration Cancellation, Refund, and Substitution Policy
Registrants who cancel on or before Sept. 23, 2019 are entitled to a refund of the registration fee, minus a $50 cancellation fee. Registrants who cancel after Sept. 23 will not receive a refund, but may send a substitute to the event. Registrants and no-shows who do not cancel on or before Sept. 23 are responsible for the full registration fee and are not entitled to a refund.
Cancellations must be emailed to: [email protected]
The 2019 Fall Education Institute will take place at the:
306 West Market Street
San Antonio, TX 78205
- Main telephone: (210) 229-9222
- Group Rate: $209 (Single/Double) per night (plus tax)
- Check-in: 4 p.m.
- Check-out: 11 a.m.
- Parking: Valet Parking: ($17/day or $38 overnight); Self Park $17/day)
- Room Rate Cut-off Date: September 5, 2019
- Group Code: 2019 Fall Institute
- Online Reservation Link: American Public Power Association 2019 Fall Institute
Please note: It is possible that the block of rooms could sell out prior to Sept. 5, so make your hotel reservations early.
WiFi may only be available in hotel common areas (sleeping rooms and hotel lobby), and will not be available in meeting rooms. Please make arrangements to use cellular data on your device or bring a MiFi or Internet hotspot for personal use. The Association will not provide a password for WiFi.
All courses will be held in the Hotel Contessa. The hotel is located about 10 miles from the San Antonio International Airport (SAT). Please contact the hotel for transportation options.
Travel Arrangements/Hotel Parking
Travel arrangements and costs associated with hotel parking are the responsibility of the participants. The Association will not reimburse for changes in travel expenditures regardless of the cause.
If you require assistance with hotel/travel arrangements, please contact Meeting Services at 202-467-2941 or [email protected].
Earn While You Learn!
Participate in the Fall Education Institute to earn Continuing Education Units (CEUs), Professional Development Hours (PDHs) and Continuing Professional Education credits (CPEs).
What educational credits are available?
Academy events include the following opportunities for educational credits:
- Continuing Education Units (CEUs) The American Public Power Association is accredited by the International Association for Continuing Education and Training (IACET) and. For information regarding certification status, attendance requirements and obtaining attendees transcripts, contact [email protected] or 202-467-2919.
- Professional Development Hours (PDHs) The American Public Power Association’s educational practices are consistent with the criteria for awarding Professional Development Hours (PDHs) as established by the National Council of Examiners for Engineering and Surveying (NCEES). Course eligibility and number of PDHs may vary by state.
- Continuing Professional Education (CPE) Credits The American Public Power Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. There are no prerequisites for the courses offered; no advance preparation is required for any courses. All courses are group-live offerings. Credit hours and areas of study for the courses are listed on the individual course pages. For more information regarding administrative policies, such as clarification of requirements, complaints, and refunds, please contact [email protected].