On-Demand Learning Resources

Looking for opportunities to expand your industry knowledge?

Hear from industry experts and grow your knowledge at a pace that works for you. Each purchase includes access to the recording(s), as well as copies of the presentations or study guides.

Have questions? Contact 202/467-2997 or [email protected].

Accounting & Finance Roundtable

The latest trends and issues in utility finance, rate design, and accounting.

Sessions include:

  • GASB Update
  • Thriving in a New Era of Accounting
  • Ethics, It’s a Matter of Principle
  • Making Sense of Power Market Trends
  • GASB 87 Is Here, Now What?
  • Public Power’s Rating Outlook

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Business & Financial Conference

Hear from the experts on hot topics, trends, and best practices for public power utilities in six critical areas: accounting & finance, customer accounting & services, human resources & training, information technology, pricing & market analysis, and risk management & insurance. Discover new ways to enhance your business operations and financial health. 

Sessions include:

  • A Roadmap for Operational and Financial Health
  • Public Power’s Ratings Outlook
  • Fiduciary Coverage: Don’t Let It Get Personal
  • GASB Update
  • The Financial Impact of COVID-19: Pivoting and Moving Forward
  • Protecting Your Workplace from an Active Shooter
  • Customer Satisfaction Pays
  • The Show Must Go On: Customer Accounting & Services’ Role in a Crisis
  • What If We Can’t Come In? Catastrophe Planning for HR
  • Teleworking Policies and Technology
  • Implementing Customer Engagement Technologies
  • Cybersecurity: Is Your Utility Ready for the Inevitable?
  • Invaluable Mobile Apps for the Remote Utility Workforce
  • Avoiding Shock: Communicating Rate Changes
  • Understanding Low-Income Customer Usage
  • Lessons Learned from Time-of-Use Rate Deployment
  • Claims: Maximizing Your Recovery
  • Lessons Learned from COVID-19: Employees, Risks, and Accounting

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Business Intelligence & Data Analytics Workshop

Learn how utilities across the country are using data to improve reliability, revenue, customer satisfaction, and operations efficiency.

Sessions include:

  • You Have More Data Scientists Than You Think
  • Data-Driven Change
  • Benchmarking: How Does Your Utility Compare?
  • Drones: Buzzing with Possibilities
  • Gaining New Insights from GIS
  • Using AMI to Build Engagement
  • Using Data Science to Reduce O&M Costs and Improve Outage Management
  • Effectively Evaluating Energy Efficiency
  • Fostering Data Driven Decision Making: An EV Case Study
  • Forecasting Load and Prices with AMI Data

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Customer Connections Conference

Hear from the experts on hot topics, trends, and best practices for public power utilities in four critical areas: customer service, energy services, key accounts, and public communications. Discover new ways to enhance your community connections. 

Sessions include:

  • Measuring Call Center Success
  • Making it Easier for Customers to Pay
  • Distributed Generation: Whose Load Is It, Anyway?
  • Responding to Corporate Sustainability Goals
  • Upgrading Your Key Accounts Program: A Guide for Next Level Service
  • Power Out, Key Account Communications On
  • Communicating with Customers about Electric Vehicles
  • Rewriting the Crisis Playbook: COVID-19 Lessons Learned

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Cybersecurity Summit

Get up to speed on the latest in cybersecurity and learn from the experiences of other utilities. Whether you’re just starting the cybersecurity journey at your organization or have a plan you need to refresh in the face of evolving threats, the Cybersecurity Virtual Summit – now available on demand – is your opportunity to learn from the nation’s leading experts and from your colleagues that have traveled this road already.

Sessions include:

  • Threat and Attack Briefing
  • The Attack Hiding Behind the Crisis
  • Evaluating Supply Chain Risk of Foreign Adversary Compromises of Both New and Installed Systems
  • Securing Your Supply Chain
  • If You Don’t Want to Pay, Don’t Click
  • GridEx and E-ISAC Update

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Joint Action Conference

Hear from the experts on the new and evolving challenges facing joint action agencies and public power utilities.

Sessions include:

  • The Pandemic, The Economy, and Public Power by Christine Tezak, ClearView Energy Partners
  • What to Expect in the New Congress
  • Putting Clean Energy Standards into Practice
  • How Electricity Markets and Reshaping Joint Action
  • Fostering Innovation by Thierry Mortier, Ernst & Young
  • New Services for Emerging Utility Needs
  • Managing Renewables
  • The Future of Cybersecurity by Gen. (ret.) Wesley Clark

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Legal & Regulatory Conference

Get updates on federal legislative and regulatory changes impacting public power. Hear from the experts and learn how other public power utilities are dealing with the legal issues you contend with every day.

Sessions include:

  • Transforming After the Crisis: Becoming Reputationally Resilient, Crisis Ready, and Risk Aware
  • Labor and Employment Law in the Time of COVID-19
  • Is the Juice Worth the Squeeze: A Look at FERC’s Transmission Incentives Policy
  • Energy and Administrative Law in the Supreme Court: Recent Developments and Trends
  • COVID-19: Preparing for the Next Crisis

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Public Power Connect Virtual Summit

Get critical insights on the trends shaping our industry and our world – and what it means for public power – from renowned keynote speakers, while public power leaders and industry experts explore the critical challenges and opportunities facing public power utilities today.

Sessions include:

  • State of Public Power with Joy Ditto
  • CEO Panel: Leading Through COVID-19
  • Securing Your Supply Chain
  • What’s Driving Public Power’s Bond Ratings
  • Mutual Aid: What’s Changed and What’s the Same
  • Demystifying Digital Transformation for Public Power Utilities
  • Financial Stability 101: Assessing Your Financial Health
  • Plus many more, for a total of 19 sessions!

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Public Power Forward Virtual Summit

Discover new industry trends, technologies, and customer expectations and share your thoughts on public power’s future.

Sessions include:

  • Amazon’s Vision on Sustainability
  • Machine Learning and AI
  • Energy Storage: Beyond Batteries
  • Hydrogen for Cross-Sector Benefits
  • Boost Your Revenue through Strategic Electrification
  • What Do Customers Really Want?

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Wholesale Markets Virtual Summit

Hear perspectives and discussions on where reforms are needed to RTO/ISO-operated wholesale markets and governance.

Sessions include:

  • Keynote from FERC Commissioner Richard Glick
  • Primary Challenges to Wholesale Markets
  • Capacity Constructs and Needed Reforms
  • Recent Developments in Energy Markets and Price Formation
  • The Value of FTRs and CRRs, and the Role of Financial Entities in Wholesale Markets
  • The State of RTO/ISO Governance and Potential Improvements

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Webinars

Learn about best practices, trends, and new technologies in a variety of topics.

Series and webinar topics include:

  • Utility Accounting, Finance, & Internal Auditing
  • Strategic Electrification: Running a Data-Driven Utility
  • Best Practice in Economic Development
  • Financial Planning
  • Crisis Communication for Public Power Leaders
  • Public Power Forward
  • Disaster Recovery and Resilience Funding

Check out the full slate of webinars and series