Institute

Fall Education Institute

Providing in-depth, interactive training for public power professionals in a wide range of disciplines.
September 28 - October 2, 2020
Seattle, Washington

LEARN TOGETHER, GROW TOGETHER

The American Public Power Association’s seasonal education institutes offer in-depth training courses for all skill levels. Institutes allow attendees to focus on a single topic or spend the week in multiple classes for comprehensive training.

Classes are designed by instructors who have decades of industry experience and understand the needs of public power utilities. The Institute format also provides an excellent opportunity to network with industry peers and to earn continuing education credits.

Course Tracks

  • Accounting
  • Electric Utility Industry Overview
  • Cost of Service and Rate Design
  • Technical Training

Certificate Program

Technical Training

  • Overhead Distribution Systems
  • Overhead Line Design Application Workshop 

Check out the fall 2019 Technical Training Brochure The 2020 version will be available by May.

More information

Registration
Phone: 202-467-2978; Email: [email protected]

Hotel 
Phone: 202-467-2941; Email: [email protected]

Program/Content
Phone: 202-467-2919; Email: [email protected]

Billing
Phone: 202-467-2967; Fax: 202-495-7467; Email: [email protected]

Courses

The Fall Education Institute features courses in four key topic areas. All classes can be taken individually.

Accounting 

  • Public Utility Accounting, Monday, Sept. 28 - Tuesday, Sept. 29

  • Work Order & Asset Management Accounting, Wednesday, Sept. 30

  • Advanced Public Utility Accounting, Thursday, Oct. 1 - Friday, Oct. 2

Cost of Service and Rate Design

  • Basic Cost of Service: Concepts and Rate Planning, Monday, Sept. 28

  • Intermediate Cost of Service: Implementation and Best Practices, Tuesday, Sept. 29 - Wednesday, Sept. 30

  • Strategic Rate Design: Trends and Distributed Generation Impacts, Thursday, Oct. 1 - Friday, Oct. 2 (1.5 days)

Customer Service Management Certificate Program

Review the 2019 example PDF brochure. The 2020 version will be available in May 2020.

Courses can be taken individually or together for a discounted price.

  • Electric Utility Industry Overview: Strategic Challenges & Trends, Monday, Sept. 28 (half day)

  • Utilizing Technology to Enhance Customer Service, Monday, Sept. 28 (half day)

  • Strategies for Successful Customer Service Operations, Tuesday, Sept. 29

  • Utility Collections: Trends & Challenges, Wednesday, Sept. 30

  • Modeling Customer Service in Your Leadership Style, Thursday, Oct. 1

Technical Training

Review the 2019 example PDF brochureThe 2020 version will be available in May 2020.  

  • Overhead Distribution Systems, Monday, Sept. 28  Thursday, Oct. 1

  • Overhead Line Design Application Workshop, Thursday, Oct. 1 - Friday, Oct. 2 (1 day)

Registration Fees

Registration Opens May 2020

Travel Arrangements

Travel arrangements and costs are the responsibility of the participants (including hotel parking, WiFi, incidentals, etc.). The Association will not reimburse for changes in travel expenditures regardless of the cause.

Meals

A light, continental breakfast will be provided each day, and a snack in the afternoon. Beverage breaks will be available throughout the day, all other meals are on your own.

Internet Access

WiFi may only be available in hotel common areas (sleeping rooms and hotel lobby), and will not be available in APPA meeting rooms. Please make arrangements to use cellular data on your device, or bring a MiFi or Internet hotspot for personal use. APPA will not provide a password for WiFi.

Name Badges

Name badges can be picked up at the Association's registration desk at the hotel starting at 7:30 a.m.

Cancellations/No-Show/Refunds/Substitutions

Registrants who cancel in writing on or before September 21, 2020, are entitled to a refund of their registration fee, minus a $50 cancellation fee. Registrants who cancel after September 21 will not receive a refund, but attendee substitutions will be allowed for this event only. Registrants and no-shows who do not cancel by September 21 are responsible for the full registration fee and are not entitled to a refund. Cancellations must be made in writing and emailed to [email protected].

Hotel

The 2020 Spring Education Institute will take place at the:

Renaissance Seattle Hotel
515 Madison St
Seattle
Washington, 98104

Reservations

The room block will open in May 2020 when registration for the courses goes live.  

Internet Access

WiFi may only be available in hotel common areas (sleeping rooms and hotel lobby), and will not be available in meet­ing rooms. Please make arrangements to use cellular data on your device, or bring a MiFi or Internet hotspot for personal use. The Association will not provide a password for WiFi.

Location

All courses will be held in the Renaissance Seattle Hotel in the downtown area. The hotel is located 12 miles from the Seattle-Tacoma International Airport. Please contact the hotel for transportation options.

Hotel Reservation & Cancellation Policy

All reservations require a non-refundable room deposit equal to one night room and tax that will be charged to your credit card at the time your reservations is made. Note: In the event that the American Public Power Association cancels a course, this deposit will be waived.

Travel Arrangements/Hotel Parking

Travel arrangements and costs associated with hotel parking are the responsibility of the participants. The Association will not reimburse for changes in travel expenditures regardless of the cause.

Need Assistance?

If you require assistance with hotel/travel arrangements, please contact Meeting Services at 202-467-2941 or [email protected].

Frequently Asked Questions

What to Bring

If you are enrolled in one of the following courses please note the items to bring with you. If your course is not listed you do not have to bring anything.

  • Advanced Public Utility Accounting: Bring a copy of your annual financial statement. Instructors will answer your questions on presentation and application of accounting policies and practices.
  • Basic Cost of Service: Concepts and Rate Planning: Participants are encouraged to bring a laptop to work through in-class exercises.
  • Intermediate Cost of Service: Implementation and Best Practices: Participants are required to bring a laptop with Excel and PowerPoint, to work through in-class exercises.
  • Customer Service Management Certificate Program: Participants will have the opportunity to introduce their customer service operations through photos and discussion. Attendees will be asked to provide 5-10 digital photos showing the exterior and interior of their customer service/billing operations, if possible. Additionally, the class will compare different bill styles, websites, and communications tools. Participants can provide sample utility bills, newsletters, bill stuffers or links to online resources in advance of the class.
  • Overhead Distribution Systems: Participants are required to bring a copy of the 2017 National Electric Safety Code® (ANSI C2-2017) to the course. Copies can be purchased from IEEE (www.ieee.org; 800/701-4333) or through APPA ([email protected]; 202/467-2965). Participants should bring a calculator, as well as digital photographs of typical installations and standards, along with samples of their overhead distribution standards, design guidelines, and work packages to share with the group. A laptop or tablet computer will also be helpful for accessing overhead distribution references from utilities and other sources.
  • Overhead Line Design Application Workshop: Participants are requested to bring a copy of the 2017 National Electric Safety Code® (ANSI C2-2017) to the course. Copies can be purchased from IEEE (www.ieee.org; 800/701-4333) or through APPA ([email protected]; 202/467-2965). Participants are required to bring a laptop computer and a basic engineering calcula­tor.

Class Start/End Times

All classes will begin at 8:30 with the following exceptions:

  • Public Utility Accounting will begin at 8:30 on Monday, and 8 a.m. on Tuesday
  • Advanced Public Utility Accounting will begin at 8:30 on Thursday, and 8 a.m. on Friday
  • Overhead Distribution Systems: starts at 8 a.m. each day
  • Overhead Line Design Application Workshop: starts at 1 p.m. on Thursday and 8 a.m. on Friday

Registration/Name Badges

Name badges can be picked up at the Association's registration desk at the hotel starting at 7:30 a.m.

Meals

A light breakfast, afternoon snack, and beverage breaks are included in the registration fee. All other meals are on your own.

Hotel & Location

Renaissance Seattle Hotel
515 Madison St
Seattle
Washington, 98104

Details on the room block will be available when registration opens in May 2020.

What is the conference dress code?

The attire for the Institute ranges from business casual to casual--whatever you're comfortable in. Meeting room temperatures vary, so prepare to dress for cool conditions.

Cancellations/No-Show/Refunds/Substitutions

Registrants who cancel in writing on or before Sept. 18, 2019, are entitled to a refund of their registration fee, minus a $50 cancellation fee. Registrants who cancel after Sept. 18 will not receive a refund, but attendee substitutions will be allowed for this event only. Registrants and no-shows who do not cancel by Sept. 18 are responsible for the full registration fee and are not entitled to a refund.

Where and when are the next Education Institutes?

Winter Institute
February 10-14, 2020
DeSoto Hotel
Savannah, Georgia

Spring Institute
May 4-8, 2020
Hyatt Regency Columbus
Columbus, Ohio

Questions?

Contact us at [email protected] or call 202-467-2965.

Earn While You Learn!

Participate in the Winter Education Institute to earn Continuing Education Units (CEUs), Professional Development Hours (PDHs) and Continuing Professional Education credits (CPEs).

What educational credits are available?

Academy events include the following opportunities for educational credits:

  • Continuing Education Units (CEUs) The American Public Power Association is accredited by the International Association for Continuing Education and Training (IACET) and. For information regarding certification status, attendance requirements and obtaining attendees transcripts, contact [email protected] or 202-467-2919.
  • Professional Development Hours (PDHs) The American Public Power Association’s educational practices are consistent with the criteria for awarding Professional Development Hours (PDHs) as established by the National Council of Examiners for Engineering and Surveying (NCEES). Course eligibility and number of PDHs may vary by state.
  • Continuing Professional Education (CPE) Credits The American Public Power Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. There are no prerequisites for the courses offered; no advance preparation is required for any courses. All courses are group-live offerings. Credit hours and areas of study for the courses are listed on the individual course pages. For more information regarding administrative policies, such as clarification of requirements, complaints, and refunds, please contact [email protected].