Business & Finance Conference

B&F Conference Sessions—Wednesday A.M.

Back to Business and Financial Conference Agenda


Wednesday, September 18

8:30 a.m. — 10:00 a.m.
Breakout Sessions
Recommended CEUs .1 / PDHs 1 / CPEs 1.2

cas Supporting Low-Income Customers Through Creative Programs
CPE Field of Study: Specialized Knowledge
Learn about creative programs you can institute to assist low-income customers, including building healthy energy-saving habits and offering meaningful incentives.

Francine Artis, Customer Solutions Manager, Tacoma Public Utilities, Washington

gafahrt Change Management: Countering "That's the Way We've Always Done It!"
HRCI: 1.5. / CPE Field of Study: Personnel/HR
Change is necessary for survival, however, implementing a new system or process or adjusting staff responsibilities can be filled with challenges. Discover how to deal with change and use it to fuel a highly productive team.

Kevin Cornish, Senior Managing Director, Growth & Performance, Black & Veatch, Overland Park, Kansas

itrmi What is Your Cyber Responsibility
CPE Field of Study: Specialized Knowledge
Whether you are a manager, director, or front-line employee, you have obligations regarding cyber risk.  Everyone must play a role in creating a culture of cyber safety. Explore both internal and third-party cyber risks and potential mitigation efforts that should be implemented across your organization. Discover risk transfer options and learn how this exposure must be managed globally at your organization to avoid liability.

Michael Gaudet, RPLU, Managing Director, FINPRO U.S. Industry Practice Leader, Marsh USA, Inc., Philadelphia, Pennsylvania; Jason Holcomb, Director, OT Security Services, Revolutionary Security, Springfield, Missouri

pma New Ideas for Recovering Fixed Costs       
CPE Field of Study: Specialized Knowledge
The misalignment of fixed costs and rates is a perpetual issue for many utilities. Increasing your monthly customer charge might not be sufficient from a cost-of-service perspective — and might not be feasible from a political perspective. Explore innovative alternative ways utilities are attempting to recover their fixed costs.

Carl Baker; Senior Electric Utility Analyst, Lakeland Electric, Florida; Emily Koenig, Director of Finance & Rates, Lincoln Electric System, Nebraska; and Brian Seinturier, Fiscal Manager, Riverside Public Utilities, California

10:00 – 10:15 a.m.

10:15 – 11:30 a.m.
Closing General Session
Recommended CEUs .1 / PDHs 1.25 / CPEs 1.5

Leading the .01%    
Greg “Boss” Wooldridge is the only commanding officer to lead The Blue Angels for three separate tours. He was first selected because of his demonstrated ability to build teams where communication, trust and teamwork took precedence over rank and status. His heart-driven approach proved a perfect match for the Blue Angel’s culture of excellence.

Greg will take you on an incredible journey as he leads the world's preeminent pilots, who must land on an aircraft carrier's pitching deck at night, to a level of skill seemingly unachievable flying safely and steadily 18" apart at 400 miles per hour. Beginning with a culture that is founded on a sense of gratitude and trust, "Boss" will guide you through a performance-elevating framework that can be applied to any enterprise. You will learn the way in which exceptional growth in team and personal performance can be dramatically achieved even though your journey, like his, may be "littered with rose thorns and not rose pedals.”

Greg “Boss” Wooldridge, Three-time Commander of The Blue Angels

11:30 a.m.
Conference adjourns