Energy Efficiency Management Certificate Program

The Energy Efficiency Management Certificate Program gives participants a firm grounding in all aspects of energy efficiency program development, implementation, budgeting, marketing and management.

Location Dates Schedule Registration

Spring Institute:

Omaha, Nebraska

May 6-10, 2019

Monday - Friday
8:30 a.m. - 4:30 p.m.

Certificate Program (5 courses):

Members: $2,800
Nonmembers: $5,600

Check out the Efficiency Management Certificate Program brochure [PDF]

Program Description

Who manages energy efficiency programs at your utility? Are they up to speed with the latest trends, technologies, policies, and requirements? Successful programs do not happen by accident—they require an understanding of the industry, marketplace, customers and many other elements. When done well, energy efficiency can play an important role in achieving utility goals and improving customer service.

The Energy Efficiency Management Certificate Program will give participants a firm grounding in all aspects of energy efficiency program development, implementation, budgeting, marketing and management. The Certificate Program covers all aspects of energy efficiency portfolio and program planning, implementation, and evaluation, preparing you to help residential, commercial, and industrial customers save energy, while enjoying high reliability and quality service.

To earn an Energy Efficiency Management Certificate, participants must complete the five required courses and then, within a year of completing the coursework, pass an online exam and submit an energy efficiency program business plan. Courses can be taken individually or together as part of the certificate program. Upon completing the program, participants will have a full understanding of the elements (industry, marketplace and customers) that contribute to a successful energy efficiency program.

Who Should Attend

Staff from small, medium, and large public power utilities that:

  • Want to start an energy efficiency program
  • Already manage energy efficiency programs but want to scale them up
  • Are interested in various aspects of energy efficiency
  • Want to earn a professional credential


The certificate includes five required courses:

  • Electric Utility Industry Overview: Strategic Challenges & Trends - Monday, May 6, 2019
  • Energy Efficiency: Concepts and Strategies - Tuesday, May 7, 2019
  • Designing Efficiency Programs to Serve Your Customers - Wednesday, May 8, 2019
  • Energy Efficiency Program Implementation, Reporting, and Evaluation - Thursday, May 9, 2019
  • Emerging Trends and Opportunities in Energy Efficiency and Distributed Energy Resources - Friday, May 10, 2019

* Participants who can demonstrate advanced knowledge of the utility industry, through work experience or coursework, may opt-out of this course. Contact [email protected] for more information. 

Certificate Completion Requirements

To earn this certificate, participants must complete the following requirements in addition to taking all courses.

  • Pass online exam
    • The online exam, made up of 100 multiple choice questions, will assess the participant’s comprehension of the five required courses.
    • Participants can take the exam at their convenience, after finishing the coursework requirement.
  • Submit an energy efficiency program business plan to the Association
    • The plan will be a model for any energy efficiency program the utility undertakes. It will include all of the topics, actions, and issues that a project manager must address while managing an energy efficiency project.
    • The plan is graded on nine different components: executive summary, program description, goals, budget, contract management, organizational analysis, program reporting, marketing and exit strategy.
    • Participants will receive plan guidelines that outline what is expected in each section.

Participants must complete the program requirements within one year of attending their first course in the certificate program curriculum.

About the Instructors

Dan Fredman, Ph.D., Consultant, VEIC
Dan specializes in using sustainability planning, behavioral economics, and data science to design, implement, test, and evaluate innovative utility efficiency programs with an emphasis on behavior change and new technology. Dan recently completed his PhD at the University of Vermont’s Rubenstein School of Environment & Natural Resources, and, as an NSF Smart Grid IGERT fellow, wrote his dissertation about the potential for utilities to obtain behavior-based energy savings from renters using real-time feedback and socially-competitive performance incentives. Previously, Dan was an affiliate at the Lawrence Berkeley National Lab.

John Miner, P.E., President, Collaborative Learning, Inc.
John is an executive manager, educator and consultant with more than 45 years of experience in the electric utility industry. He has been an APPA instructor for more than 30 years and an instructor for the University of Wisconsin for 20 years. He previously held executive leadership positions at the Austin, Texas, Electric Utility Department, Rochester Public Utilities in Minnesota, and served as an assistant professor at the University of Houston.

Elizabeth Palchak, Ph.D., Consultant, VEIC
Elizabeth has engaged in strategic planning efforts across various organizations to support the alignment of mission and planning efforts. At VEIC, Elizabeth develops behavior-based strategies for specific customer targets like low-income populations, renters, and millennial-age energy consumers. She has extensive teaching experience with various audiences, including sustainability professionals from across the country and at the university level.

Carol Weston, Director, Programs and Implementation, VEIC
Carol is the Director of Programs and Implementation for VEIC’s Efficiency Vermont Division. Her focus is on portfolio strategic alignment, budget and performance management. She oversees a team charged with program level design, planning, implementation, budgeting, customer satisfaction, and progress against goals.

Enrollment Fees

Association Members: $2,800
Other: $5,600

The enrollment fee includes the cost of study material, exam grading, and review of the service department assessment/business plan.

How Can I Participate? 

Attend an Education Institute

The Energy Efficiency Management Certificate Program classes are held once a year, in conjunction with one of our seasonal education institutes (winter, spring or fall), and they provide a great opportunity to network with industry peers from across the nation.

The next offering will be in conjunction with our Spring Education Institute, May 6-10, 2019 in Omaha, Nebraska.

Let Us Come To You!

We can bring our courses to your location at any time—a convenient and cost-effective option for groups of eight or more. This format also allows you to customize course content to address the specific goals that are important to your organization. Check out In-house training options.

Pool Your Resources

Partner with neighboring public power utilities, state and regional associations, or joint action agencies to bring the training to your area. This is a great way to share costs and to secure a location that is within driving distance (ideal for utilities facing strict travel guidelines or joint action agencies looking to add services to their members).


Contact the Education Department at 202-467-2921 or [email protected].