Public Power Daily Logo

November conference offers in-depth education on crisis media training, social media, customer services check-up

From the June 13, 2013 issue of Public Power Daily

Originally published June 13, 2013

Utility professionals will have an opportunity to attend several in-depth pre-conference seminars at the Customer Connections Conference.

The pre-conference seminars, offered on Sunday, Nov. 3, offer longer class times and smaller class sizes than traditional conference sessions, allowing participants to learn about complex topics in greater depth.

Pre-conference seminar topics will include:

•    How to Conduct a Customer Connections Check-Up
•    Crisis Media Training: Managing Crisis Communication
•    Social Media: How to Get Ahead of the Curve

The Customer Connections Conference will be held Nov. 3-6 in Portland, Ore., at the Hilton Portland and Executive Tower. Conference program and registration information, including detailed information on pre-conference seminars, is available at


Be the first to rate this item!

Please Sign in to rate this.


  Add Your Comment

(1000 of 1000 characters remaining)

Senior Vice President, Publishing 
Jeanne Wickline LaBella

Editorial Director
Robert Varela

Editor, Public Power Daily
Jeannine Anderson

Communications Assistant
Fallon W. Forbush

Manager, Integrated Media 
David L. Blaylock

Integrated Media Editor 
Laura D’Alessandro