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Utilities invited to take part in survey on payment practices


From the January 31, 2013 issue of Public Power Daily

Originally published January 31, 2013

By Jeannine Anderson
Editor

Public power utilities are invited to take part in a survey on billers' perspectives on direct payments via ACH (Automated Clearing House) versus credit cards. The survey is being conducted for NACHA by Blue Flame Consulting of Melrose, Mass. NACHA manages the administration of the ACH network.

The survey is on the Internet at http://www.bflame.com/biller/billpay4.htm. Anyone who would prefer to participate through a telephone interview is invited to call or email Ed Bachelder, Blue Flame's director of research, at 781/662-8584 (office); 781/307-1460 (mobile) or ed.bachelder@bflame.com. Responses to the survey are due by Feb. 12.

Those who participate in the survey will receive a summary of the survey's results.


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Senior Vice President, Publishing 
Jeanne Wickline LaBella
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Robert Varela
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Editor, Public Power Daily
Jeannine Anderson
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