Conference Sessions - Tuesday A.M.

Breakout Sessions - Tuesday A.M.

Tuesday, September 20

7:45 a.m. – 3:30 p.m.     
Conference Registration

7 – 8:15 a.m.
Women in Public Power Networking Breakfast
Join your colleagues to discuss the growing influence of women in public power and share common challenges and opportunities.

7:30 – 8:30 a.m.                
Networking Continental Breakfast
Power up with coffee and connections at this informal breakfast. There are no speakers or moderators—just visit with your peers and chat with sponsors.

8:30 - 10 a.m.
Breakout Sessions

Recommended CEUs .2 / PDHs 1.5 / CPEs 1.8

CAS icon Educating your Employees and Customers on the Value of Public Power
Hear how you can partner with your employees to enhance your community’s understanding of public power awareness and realize the benefits of the municipal utility. Discover how to turn employees into community ambassadors who can tell your story. Learn from case studies and get ideas on how to nurture community loyalty.

Cheryl Anderson, Executive Director of Education, Member Services, Facilities and Mutual Aid, Florida Municipal Electric Association, Inc., Tallahassee, Florida; and Chris Gent, Vice President, Corporate Communications, Kissimmee Utility Authority, Florida

GAFA icon New and Upcoming GASB Accounting Standards
Get up to speed on the latest standards from the Governmental Accounting Standards Board. Understand how the standards may affect your utility. Get a preview of new standards coming down the pipeline so you can prepare for compliance.  

Wes Galloway, Project Manager, Governmental Accounting Standards Board, Norwalk, Connecticut

GAFA icon Strategic Planning: Charting Your Utility’s Future
As we navigate through the dynamic changes of today’s electric utility industry, creating a clear and compelling strategic roadmap is critical. The goal is to engage and align an organization’s talent and resources toward a shared vision of and journey toward the future.  Hear how one utility is “leading the way” in its strategic planning efforts and learn from their experiences.

Scott Focht, Director of Business Strategy & Deployment, Omaha Public Power District, Nebraska

HR icon Social Media: What HR Can and Cannot Control
Employees are probably sharing work-related news and views on their social media. None of your business? Or is it? What areas are protected under the National Labor Relations Act? Understand what social media content HR can influence, when to act, and how to avoid workplace issues.

Emily Garner, Public Information Specialist, Greenville Utilities Commission, North Carolina; and Jody Lamar Finklea, Deputy General Counsel/Manager of Legal Affairs, Florida Municipal Power Agency, Tallahassee, Florida

IT icon Creating a Cybersecurity Culture
Learn why cybersecurity is a big concern and explore how you can create a culture of cyber awareness at your utility. Get tips to mitigate cyber risk, plan cyber insurance coverage, monitor your systems, and train your staff. Find out what resources the American Public Power Association offers under a DOE grid security grant.

George Adkins, Managing Director, Wortham Power Gen Insurance, Houston, Texas; Brad Luna, Senior Vice President of Sales, N-Dimenson Solutions, Addison, Texas; and Sam
Rozenberg, Engineering Services Security Manager, American Public Power Association, Arlington, Virginia

PMA icon You Have AMI… Now What?
You’ve installed, or will soon install, smart meters in your service territory. Great—but what’s next? How do you maximize return on your investment? Get a handle on all the data coming from these meters and see how to leverage it for business planning. Discover rate design options made possible by smart meters. Learn how to use the data for load forecasting and load profiling.

Alcides Hernandez, Rate/Pricing Advisor, Resource Planning & Pricing, Sacramento Municipal Utility District, California; Nathan Shannon, Deputy Director, Smart Grid Consumer Collaborative, Atlanta, Georgia; and David Werley, Group Manager, Business and Customer Operations, Bryan Texas Utilities  

10 – 10:15 a.m.
Break with Sponsors

10:15 – 11:45 a.m.
Breakout Sessions
Recommended CEUs .2 / PDHs 1.5 / CPEs 1.8

CAS icon Self-Service: Helping Customers Help Themselves
Are you ready to invest in self-service options that customers expect of all providers — kiosks, online bill pay, pay stations, mobile apps, and more? Reap the rewards in terms of a positive customer experience. Learn from other utilities, large and small, that are using technologies to help customers help themselves.

Atineh Haroutunian, Public Benefits Marketing Manager, Glendale Water & Power Department, California; and Steve Schuler, Supervisor, Remittance Processing, Lansing Board of Water & Light, Michigan

GAFA icon Disaster Recovery: Navigating FEMA Assistance
The FEMA Public Assistance Grant Program helps you get the lights back on after a disaster and supports financial recovery by reimbursing all eligible disaster-related costs. Learn how to navigate the complex process of getting FEMA assistance when recovering from a major disaster. And see what you can do before disaster strikes to make recovery easier.

Bill Riley, Managing Director, Witt O’Brien’s, LLC, Washington, D.C.

GAFA icon #EMMA  #What Happens When Audited
The Electronic Municipal Market Access system is the official repository for public information on all municipal securities. You may need to submit official documents for your new and reissued bonds as well as disclosure documents through the life of a bond. And your disclosures could be audited. Hear from an EMMA representative who will discuss current regulations and their potential impacts. Then learn from an industry expert on how you can maintain up-to-date records and prepare for a potential audit.

Priya Ghosh Ahola, Outreach Manager, Municipal Securities Rulemaking Board, Washington, D.C.

HR icon Knowledge Transfer: Train Your Future Leaders
Many of your veteran employees are probably due to retire soon. How do you capture their wealth of experience to pass on to future generations in the workforce? Should you document best practices? What type of training will be most effective? Learn from utilities that have succeeded in succession planning.

Richie Shreves, Director of Human Resources, Greenville Utilities Commission, North Carolina

IT icon PMA icon The Challenges of Going AMI-less in an AMI World
Installing AMI is NOT a no-brainer—even in today’s digital era. Before going the smart meter route, ask the tough questions. What are the consequences of staying AMI-less? Do you risk third parties filling that space? Can you extrapolate data through traditional metering? What types of rate designs are available without AMI? Hear from a panel of utility experts share how they addressed these and related questions.

Neil Guglielmo, Chief Financial Officer, Los Angeles Department of Water & Power, California

11:45 a.m. – 1:30 p.m.
Lunch on your own