Agenda


Sunday, September 17

8 a.m. – 6:30 p.m.
Registration

8:30 a.m. – Noon
Preconference Seminars

  • Get Your Head in the Cloud
  • Assessing Your Utility's Revenue Sufficiency in Light of Exposure to Distributed Generation

1:30 – 5 p.m.
Preconference Seminars

  • Informed Decision-Making: Financial Trends and Impacts on Municipal Utilities
  • Communicating for Better Work Relationships

5:00 – 6:30 p.m.
Welcome Reception

Monday, September 18

7 a.m. – 5 p.m.
Conference Registration

7 – 8 a.m.
Networking Continental Breakfast

8 – 8:45 a.m.
Opening General Session

  • Board Chair Address
    Walter Haase, General Manager, Navajo Tribal Utility Authority, Fort Defiance, Arizona, and 2017-18 Chair, American Public Power Association
  • An Update from Washington
    Marty Kanner, President, Kanner & Associates, LLC, Washington, D.C.

8:45 – 9:15 a.m.
Break with Sponsors

9:15 – 10:15 a.m. 
Breakout Sessions

  • Customer Accounting & Services Roundtable
  • Construct with Caution: Beware of Fraud
  • Show Me the Money: Best Practices in Treasury
  • HR & Training Roundtable
  • To Cloud or Not to Cloud
  • Prepaid Metering: Designing for Success

10:15 – 10:30 a.m.
Break with Sponsors

10:30 – 11:45 a.m.
Breakout Sessions

  • Social Media: Who's Controlling Your Messages?
  • Large Public Power Utility Roundtable
  • Small Public Power Utility Roundtable
  • Joint Action Agency Roundtable
  • Managing Costs, Engaging Employees
  • Moving the Needle on Data
  • Fairer Rates through Customer Segmentation

11:45 a.m. – 1:30 p.m.
Lunch on your own

1:30 – 3 p.m.
Breakout Sessions

  • Customer Service in Community Solar
  • Effectively Presenting the Results of Analysis
  • What's the Score: Outlook from Rating Agencies
  • Best Practices in Workforce Development
  • Harnessing the Power of Your Data
  • Evolving the Public Power Utility Business Model

3 – 3:15 p.m.
Break with Sponsors

3:15 – 4:30 p.m.
Breakout Sessions

  • Navigating the New World of Prepaid Metering
  • Capital Improvement Projects: Best Practices
  • Enterprise Risk Management: Tools and Tips
  • How Technology is Transforming Training
  • Everything Integrated, Everything Improved
  • Rate Design Trends Roundtable: Fad or Future?

4:45 – 5:15 p.m.
Breakout Session

  • The Power of Membership

5:30 – 6:30 p.m.
Young Professionals Happy Hour

 

Tuesday, September 19

7 a.m. – 3:30 p.m.
Conference Registration

7 – 8:15 a.m.
Women in Public Power Networking Breakfast

7:30 – 8:30 a.m.
Networking Continental Breakfast

8:30 – 10 a.m.
Breakout Sessions

  • Educating your Employees and Customers on the Value of Public Power
  • New and Upcoming GASB Accounting Standards
  • Strategic Planning: Charting Your Utility's Future
  • Social Media: What HR Can and Cannot Control
  • Creating a Cybersecurity Culture
  • You Have AMI... Now What?

10 – 10:15 a.m.
Break with Sponsors

10:15 – 11:45 a.m.
Breakout Sessions

  • Self-Service: Helping Customers Help Themselves
  • Disaster Recovery: Navigating FEMA Assistance
  • #EMMA #What Happens When Audited
  • Knowledge Transfer: Train Your Future Leaders
  • The Challenges of Going AMI-less in an AMI World

11:45 a.m. – 1:30 p.m.
Lunch on your own

1:30 – 3 p.m.
Breakout Sessions

  • Tell Me What You Want... What You Really, Really Want
  • Ethics... 50 Shades of Gray
  • Enterprise Value: By the Numbers and Beyond
  • The Importance of Competitive Pay
  • Utilizing GIS to Maximize Your Mobile Workforce
  • Cost of Service: Transforming Theory into Reality

3 – 3:15 p.m.
Break with Sponsors

3:15 – 4:30 p.m.
Breakout Sessions

  • Customer Service During Disaster Recovery
  • Internal Audit Roundtable
  • Issuing Municipal Bonds: Closing the Deal!
  • Ask the HR Attorney
  • Business Continuity in the Face of Disaster
  • Pricing and Market Analysis Roundtable

6 – 7:30 p.m.
Reception

Wednesday, September 20

7:45 – 8:30 a.m.
Networking Continental Breakfast

8:30 – 10 a.m.
Breakout Sessions

  • Customer Accounting & Services Roundtable
  • Before & After the Breach
  • Breaking Barriers, Cultivating Collaboration
  • Elevating IT in the Decision-Making Process
  • Economics of Community Solar Implementation

10 – 10:15 a.m.
Break

10:15 – 11:30 a.m.
Closing General Session

  • Dedication, Pride & Commitment: Leadership Lessons from Black Hawk Down
    First Sergeant Matt Eversmann (Ret.), Decorated War Hero and Military Leader

11:30 a.m.
Adjourn