Using AMI Data to Improve Reliability and Offer New Customer Services

October 2, 2013

2:00 – 3:30 p.m. EST
Presented by APPA and Hometown Connections

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All you need to attend is a phone and a computer with Internet access!

Webinar Description:

An investment in AMI yields so much more than faster and more accurate meter reads. Customers want fewer outages, and the analytical data collected from the AMI system enables a utility to identify areas of the distribution grid that are aging or at risk and take action before a failure. An advanced metering system also modernizes the interaction with customers, enabling such enhancements as an LCD display on the meter, the ability to adjust usage based on real-time rate data, and alerts via text messaging and social media.

This webinar will cover how public power utilities are using AMI systems to unlock the data collected by electricity, gas and water meters to improve system reliability, enhance operational efficiency, extend customer service, conserve energy and reduce environmental impacts.


Pat Corrigan, Vice President—Public Utilities, Elster Solutions

Karen St. Clair, Assistant IT Manager, Columbia Power & Water Systems, Columbia, Tenn.

Mark Reed, Generation Superintendent, Idaho Falls Power, City of Idaho Falls, Idaho

Cost is $89 for members and $179 for nonmembers

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If you need a username/password, please contact APPA's Web Department at

Now offering CPE credits!
This webinar is worth 1.5 CPEs/.2 CEU/1.5 PDH credits.  CPE Field of Study: Specialized Knowledge & Applications

The certificate is only available to the person who registered for the webinar and attendance is confirmed by the webinar report log.

Links to all presentations and an audio recording will be sent out shortly after the webinar occurs.

Submit Questions in Advance
To ensure topics of interest are covered sufficiently we encourage registrants to submit topics and questions prior to the webinar. Please submit questions/topics to .